Throughout his HCA Healthcare career, Gabriel has brought innovative ideas to life to improve our patients’ experiences, often partnering with colleagues to ideate or develop innovations. In addition to the nationally recognized ER Wait Times system, which drove ER process improvements and increased patient satisfaction, he’s had numerous other accomplishments. He led the development of Primary Care Physician Referral (PCPR), enabling identification of patients without a primary care physician. “This concept was later used to create the now enterprise-wide Care Assure system, which was also created by the East Florida team,” says Gabriel.
Gabriel also helped lead the development of the technology that manages operating room dockets and requirements; a patient transport system that allows for the electronic request of patient movements within the hospital or to a patient’s post-discharge destination; and the notification platform that enables secure, real-time communication with patients between nurses and providers.
Finally, Gabriel holds five HCA Healthcare patents. “I’m proud we’re able to show that there are truly innovative ideas from our facilities,” he says. The HCA Innovators Award process “highlights the hard work of those who have an eye for solutions. It’s extremely humbling that HCA Healthcare believes in the work that my team and I have done throughout the years.”