Every voice matters
Leveraging leadership at every level and in each facility to cascade the significance of DEI initiatives is pivotal for further success. When determining the impact of DEI efforts, an all-hands-on-deck approach keeps the momentum going.
“Our hospitals are full of world-class caregivers who are committed to providing excellent care to our patients – and this oftentimes keeps them at the bedside, or supporting those at the bedside, and away from conventional communication methods,” Justin explains. “We’ve had to get creative to ensure that our DEI messaging is not only received by our colleagues, but also our patients.”
A key element of HCA Healthcare’s DEI initiative is ensuring that every colleague understands that they have a voice, and every voice should be heard. There are many opportunities to participate in our DEI programs, and it’s important to partner with communications teams and other ambassadors to ensure everyone has a chance to contribute and participate.
“One of the most important aspects of my work is listening,” says Jarinete. “I have been hosting listening sessions at the division and facility levels, as well as with each of our Colleague Networks. We’re currently focusing on how to bring consistent professional development opportunities to those who may not see their identities reflected in leadership positions.”
Successful implementation of DEI programs provides colleagues with an environment that truly benefits everyone. For example, colleagues who participate in Colleague Networks report a five-point higher sense of belonging than colleagues who do not. Similarly, volunteer hours in Stacy’s division have increased because Colleague Networks incorporate it as a way to promote unity.
Still, change requires many hands working toward the same goal, combined with a healthy dose of patience and diligence. And HCA Healthcare’s DEI leaders are taking the long view.
“Diversity, equity and inclusion take time,” says Rachel. “It’s important to act with a sense of urgency while also celebrating small victories.”