Meaningful connections at work also come from peer recognition and a strong sense of community. HCA Healthcare’s commitment to colleagues encompasses each of these areas in a variety of ways. “As Sam Hazen says, we are in the people business,” Laura DeMotte, group vice president of Human Resources for HCA Healthcare, says. “We’re people taking care of people, and in order to provide quality care for our communities, we need to find the best ways to support and take care of our caregivers.”
The Colleague Recognition Program provides a platform for managers and directors to distribute points to colleagues for various accomplishments. Points can be redeemed for a variety of items from electronics to vacation gift cards, and colleagues receive rewards and recognition for a job well done. Peer-to-peer recognition is also important, and whether it’s a shoutout in team huddles or simply saying thank you, every hospital is finding great ways to encourage this practice.
HCA Healthcare’s Diversity, Equity and Inclusion (DEI) chapters are working to foster this sense of community and connection among colleagues as well. Colleagues can join one of nine Colleague Networks, all of which have corporate- and division-level chapters. Meetings are held on WebEx and in person, and chapters engage colleagues through a variety of events and activities, including:
• Celebrating with the LGBTQ+ Colleague Network at local events like the Richmond Kickers Pride Night (Capital Division) and a recent tailgate at the Pride Parade in Augusta (South Atlantic).
• Creating and sharing a database of Black-owned restaurants and retail stores across the Kansas City area (MidAmerica Division) during Black History Month in February.
• Inviting Sylvia Young, former Continental Division president, to discuss her career trajectory with the Young Professionals Colleague Network.
“Our Colleague Networks provide a place for people to share stories, connect with others and take an active role in their communities,” Michelle says. “It’s been a great way for colleagues to feel they belong to something, above just clocking in for a shift at work.”