Laboratories play a major, if often unseen, role in the spectrum of healthcare.
Often we are the physician behind the physician or the staff member behind the clinical care team. I personally realized [during the pandemic] how many people now know what the laboratory does and how the laboratory participates in healthcare. Patients, public news outlets, government and administrators all supported the lab more than I’ve ever seen.
— Heather Signorelli, DO, Vice President and Chief Laboratory Officer for HCA Healthcare Laboratory Services