Each year we examine the impact we have on our patients, our colleagues and the communities we serve, from the U.S.A. to the U.K. Our scale enables us to conduct leading-edge research, share best practices and support services across our facilities. Most importantly, we deliver the type of care our patients need — when and where they need it.

The ongoing COVID-19 pandemic means giving back, and volunteering continued to look a little different in 2021, but our colleagues’ commitment to supporting our communities remained intact. 

In 2021, HCA Healthcare colleagues volunteered nearly 100,000 hours while supporting more than 5,600 charitable organizations. Across the enterprise, HCA Healthcare donated more than $41 million to community organizations. 

Prior to the pandemic, HCA Healthcare had an average of 3,000 telehealth patient encounters per year. Today, our telehealth providers are seeing approximately 1 million patients per year as the numbers have continued to climb.

Our telehealth services help connect patients to the right level of care at the most critical times, supporting emergent stroke, neurology and psychiatry cases at more than 175 outreach sites.

With more than 1,500 telehealth programs across our organization, we plan to expand our footprint in nursing, critical care and maternal-fetal medicine in 2022.

Since the start of the pandemic, HCA Healthcare has treated more COVID-19 inpatients than any other health system in the country. HCA Healthcare continues to respond, treating more than 160,000 COVID-19 patients in 2021 and over 271,000 total from February 2020 to December 2021. 

Throughout the pandemic, we have remained committed to the safety of everyone within our facilities. HCA Healthcare has continued to work with partners and suppliers to ensure we match the demand for personal protective equipment (PPE). Overall, HCA Healthcare distributed more than 1.2 billion PPE items in 2021.

More than ever, healthcare workers are under tremendous pressure to care for their communitiesamid greater demands and fewer care providers. Through programs such as HCA Nurse Care, Motivation Alliance, Doctor On Demand and Optum, HCA Healthcare continues to support our colleagues so they can continue to provide the high-quality, patient-centered care our communities deserve. 

HCA Healthcare is proud to offer a variety of programs and benefits to support our colleagues, whether they decide to transition into leadership roles or pursue new degrees. 

In 2021, HCA Healthcare totaled $26.7 billion in payroll and benefits. 

In 2021, Military Times named HCA Healthcare one of the nation’s best employers for military-connected employment programs, benefits and support. 

HCA Healthcare achieved a 2021 Human Rights Campaign Corporate Equality Index score of 85/100, an increase of 15 points from the previous year. This index rates corporations on LGBTQ+ workplace equality based on workforce protections, benefits supporting an inclusive culture and corporate social responsibility, and responsible citizenship. 

Sarah Cannon, the Cancer Institute of HCA Healthcare, offers integrated cancer treatments with convenient access to cutting-edge therapies for those facing cancer. More than 550 first-in-human clinical trials have been conducted across Sarah Cannon, 65 of which occurred in 2021. 

View the full HCA Healthcare Impact Report.