Dr. Mohammad Subeh remembers the first time he saw a medevac helicopter land near his elementary school. Already having lived through more than one war in the Middle East, his family had fled as refugees to East Los Angeles. Anytime he heard the whir of the helicopter blades from his elementary school, he’d race to the fields and watch in awe as emergency teams worked to save lives. This, he promised himself, would be his future.

Now an emergency medicine physician at Good Samaritan Hospital in San Jose, California, Dr. Subeh dedicates himself to serving those in desperate need worldwide. In the past year, he’s traveled to Gaza and Lebanon, providing vital treatment to civilians without access to healthcare.

“His work is not only selfless but often dangerous, as he enters areas of instability to provide lifesaving treatments,” says Patrick Rohan, CEO of Good Samaritan Hospital. “In resource-limited, high-pressure environments, he remains steadfast — focused solely on his mission to care for those in need.”

Patrick adds that Dr. Subeh embodies the spirit of the Frist Humanitarian Award because of his humility. “His service is never about recognition or politics; it is about humanity. Whether in our emergency department or across the globe, he leads with compassion, ensuring that even the most vulnerable receive the best possible care.”

It seems to be part of nurses’ nature to extend compassion to those in need, writes Betsy Hunsicker, CEO at Eastern Idaho Regional Medical Center (EIRMC). “But sometimes you meet a nurse who does more, impacts more and cares more. That is Max Fransen.”

Described as “tender and compassionate,” Max advocates diligently for his patients. “Max was always present — not just physically, but emotionally,” says Kasia Kohler, an RN and the injury prevention coordinator at EIRMC. Kasia experienced this on a personal level when her brother, Sheradon, spent time in the ICU. “Even on the days when he was not Sheradon’s primary nurse, Max would check in on my parents, his presence offering them peace in the midst of uncertainty.”

One year after Sheradon passed away, Kasia’s father found himself in excruciating pain. He had a bowel obstruction and desperately needed help to relieve his pain. Multiple ER nurses attempted to insert a tube to relieve the pressure, but without success. “The growing anxiety in the room was palpable — until Max walked in,” Kasia says. “His calm presence, his skill and his unwavering competence provided not just the physical relief my dad needed, but also emotional relief for my family.”

Kasia knows her experience with Max is just one example of the kindness, skill and compassion he exemplifies every day. “Max quietly cares,” adds Betsy. “He doesn’t seek recognition or accolades. But he is surely most deserving.”

In the 45 years she’s worked at HCA Houston Healthcare Southeast, Rachel Cantarero has served as both HR coordinator and office manager — one of the first faces colleagues and future colleagues see. Rachel’s sunny demeanor and welcoming personality set the tone for what to expect at HCA Houston Healthcare Southeast.

Rachel’s humanitarian work extends to her local and international neighbors. For six years, she’s partnered with San Vicente de Paul Children’s Home in El Salvador, making several trips to their church, sponsoring holiday gatherings and visits to tourist attractions for the staff and children. She’s collected and mailed over 20 boxes of clothing, shoes, backpacks and school supplies. “She has provided invaluable assistance with equipment that is both rare and difficult to maintain in our country,” says Sister Leticia Abarca Chinchilla, the children’s home director.

At her church, St. Pius V Catholic Church, Rachel guides eighth graders in their faith journey and prepares children for their first Holy Communion. “Whether she is teaching, listening or simply offering a word of encouragement, Rachel’s passion for serving others is always present,” says Mónica Sánchez, who works in St. Pius’ Faith Formation Office. “Her service in our parish and abroad mirrors her work in healthcare — driven by a deep compassion for others and a desire to uplift those around her.”

Affectionately known as “Mama Susan,” the “RN Whisperer” and “one of your biggest cheerleaders,” Susan Roberts-Bradley attends every new-hire breakfast, doesn’t hesitate to share her phone number with people who might have questions, and checks in with staff regularly to ensure that they have the resources they need.

After noticing a high vacancy rate in their med-surg department, the leadership team revamped its onboarding experience for newly graduated nurses. Susan became a critical part of the process.

“Susan establishes a relationship that she continues to build over the course of their residency,” says Brittany Doyle, 6S/7S director. “She leads our new residency monthly committee and fosters educational and personal and professional growth every chance she has.” Her efforts led to improved staff retention and a culture of continuous learning.

Robin Hill is one of many mentees who attribute their confidence to the nurturing atmosphere Susan fostered. “When I was nervous about pursuing the PEAK program, she emphasized my abilities and helped me realize how I might make a difference,” says Robin. “She gave me the confidence to express my opinions without worrying about criticism, and because of this, I’ve improved my critical-thinking and problem-solving abilities.”

Kathy Ward’s second act as a volunteer began after she retired with more than 30 years of service to the medical community. “Kathy was one of the first people I met when I started working at West Valley, and it instantly felt like I’d known her my whole life,” remembers Kaycee Emery, director of Communications and Community Engagement. “This is how Kathy treats everyone. She is compassionate and sincere and real.”

Driven by a relentless desire to serve her patients, Kathy launched the Pink Angel Project, which raises money in the community to make gift bags for women with breast cancer. Kathy personally delivers each bag, taking the opportunity to talk to patients and their families about what they might expect from surgery. This is something Kathy understands, as she, too, has battled cancer. “Kathy delivers the unmeasurable, elusive thing that really does make a difference in healthcare: hope,” says Lorene Oates, volunteer coordinator at West Valley Medical Center.

The Pink Angel Project has created a ripple effect of kindness throughout the hospital and the greater community. “It’s a beautiful example of how volunteerism, when guided by purpose and heart, can ease suffering, build connection and bring genuine healing in moments of vulnerability,” says Sara Moody, nurse navigator at West Valley Medical Center. “Kathy’s unwavering dedication has inspired others to give, serve and make a difference.”

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