The idea of compassion extends to HCA Healthcare’s family of colleagues in other ways as well. In an email sent to all colleagues last April, CEO Sam Hazen announced a new pandemic pay continuation program. It was designed to help protect colleagues’ financial security, despite a decrease in surgical and outpatient volume induced by the pandemic.
That reduction in non-COVID-19 patient numbers led to fewer hours for many colleagues. Rather than issue layoffs, HCA Healthcare redeployed many colleagues to other opportunities so they could continue working. Those who could not be temporarily reassigned continued to receive 70% of base compensation. Concurrently, senior leadership took a 30% pay cut — a commitment that inspired similar actions from leadership throughout the organization. The effort grew to the point where all senior executives were supporting colleagues by contributing to the HCA Healthcare Hope Fund.
“The culture of HCA Healthcare — intentionally established by our founders and continued by past and current leadership at every level — encourages an awareness of and engagement with the community beyond the walls of any particular facility,” says Joanne Pulles, president of the HCA Healthcare Foundation.
In an email to all colleagues last fall, Sam praised the “outstanding service and shared sacrifice during these challenging times.”
“We are fortunate that we work for a company that has great people, unmatched scale, incredible resilience, and a culture of doing the right thing for others,” says Sam. “I am proud of you, and I hope you are equally as proud to work for this great company as I am.”